For some time now I have been a big fan of the Crossan, Fry and Killing - brilliant strategic thinkers! In their 8th edition of 'Strategic Analysis and Action' they include measuring operational performance and organizational health. Think about the areas of Learning, Enthusiasm, Boundaries, and Sustainability when looking at Organizational Health and I ask that you expand from the qualitative headings and ask yourself the following questions.
1. Are "Lessons Learned" captured? How do the people in the organization currently learn from each other?
2. How do your employees feel about their work? How enthusiastic are they? How often do you survey employees?
3. Do individuals stay in small sub-groups? Or are teams created that enable "openness"?
4. How much capacity does your staff have? Or Are the "tanks empty"?
In the following weeks I will explore each of the areas in more detail.
Rhonda
No comments:
Post a Comment