It has been my experience that if you simply pull data and
see the “ups and downs” there is little to be gained and you are left to wonder
“Where do I begin?” This is by far the
biggest obstacle to overcome. So lets begin with answering the question. How does my data become more valuable?
Before I start to look, sort and analyze the data I sit with
the leadership and their team and decide what do you want to know? Data, when properly organized, becomes
information. The information when
analyzed and cross-tabulated is the knowledge/metrics we use to make good
business decisions. Over time, know-how
is the destination every leader is seeking.
The business and external environment are always changing so the more
valuable your make your data, the better your company will perform.